Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-businesses-gold-coast-qld.thebestlocalpro.com (hereafter referred to as “Local Businesses Gold Coast QLD,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Data Protection Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, services, and products offered through https://local-businesses-gold-coast-qld.thebestlocalpro.com. However, please be aware that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You use our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Statement.
  3. You communicate with us via emails, calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your registration and account creation.
  • Payment Information: Transaction records and data required for processing payments.
  • Financial Information: Financial records, banking details (where applicable), and accounting data.
  • Purchase Information: Items or services purchased from us, along with related transaction history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Information about your physical location when you interact with our services (with your consent).
  • Feedback: Any comments, reviews, or ratings you provide to us.
  • Social Media Information: Details from social media platforms when users choose to connect their accounts.
  • Product Information: Preferences and interactions related to products displayed on our site.

We obtain this data through direct user input, automatic tracking technologies, and third-party sources who share personal information with us.

Cookies

We employ cookies to enhance your experience and analyze website performance. Cookies are categorized as:

  1. Strictly Necessary: Essential for navigating our site and providing services you’ve requested.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Collecting aggregated data for improving our services and understanding user behavior.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose collected or as required by applicable laws. Once the retention period expires or when the purposes for which the data was collected are fulfilled, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to safeguard your personal data. These include:

  • Encryption: Secure encryption protocols for data in transit and at rest.
  • Secure Processing: Engaging secure third-party processors who adhere to industry standards for data protection.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and notify parents or guardians.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your information.
  • Data portability, allowing you to move or control your personal data.
  • The right to withdraw consent at any time.
  • The right to file appeals or complaints with our privacy team regarding our handling of your data.

For detailed information about these rights and how to exercise them, please contact our Privacy Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review the policy periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding our privacy practices, please contact us:

We value your trust in handling your personal data, and we are committed to maintaining transparency and strong privacy protections.